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Once the Fluency agent has been deployed to users’ laptops, workspace admins should enroll each user in the appropriate team. This ensures:
  1. User activity is aggregated correctly based on team membership.
  2. User activity is processed correctly.

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How to set up a team

  1. Open the Fluency Portal. Navigate to app.usefluency.com to launch the Fluency portal. You must be a workspace admin to do this. Contact your IT team if you’re unsure.
  2. Go to Settings. Click the settings icon in the left sidebar.
  3. Open the Teams tab. Find it in the sidebar under the organization category.
  4. Create a new team. Click Create team, describe its purpose, and add the relevant end users by name and email.
Teams settings in the Fluency portal showing the team list and Create Team button