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Applications is your live inventory of every tool people actually use to get work done, built automatically from what the Fluency Desktop Agent observes. Every application is enriched with real usage (users, processes, hours), so you can see which tools your organization runs on and use any application as an index into the work that runs through it. Open app.usefluency.com → Applications.
Applications page listing key applications with users, processes, and hours

The Applications page: every observed app with its active users, processes, and hours over the last 30 days.

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How the inventory gets built

You don’t need to import a software list. Fluency builds it for you: the Desktop Agent captures activity per your Agent Policy, resolves window titles, executables, and browser tabs into a single canonical app (for example, all Salesforce Lightning tabs roll up into Salesforce), and tags every observed step with the app it happened in.
An application only appears once Fluency has tagged real observed work in it. Useful coverage typically kicks in after about a week and gets richer over time.

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Key figures

Three headline numbers summarize your application footprint over the last 30 days.
Rows in the table below overlap, because a single work thread usually touches several applications. The totals above count every person and every hour only once.

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The application list

Every application appears as a row, sorted by Users by default. Use Sort to order by Users, Processes, or Hours, and the search bar to jump to a specific application.

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The application page

Click any application to open its detail page: where it goes from “this tool is in use” to “here is exactly what work runs through it”.
Application detail page showing headline metrics, an active users chart, and lists of processes and activities that touch the app

The application page for Microsoft Excel: headline usage, active users over time, and the processes and activities that run through the app.

Four headline numbers show how the app is used across the organization:
  • Active users (30D) and Hours in app (30D) for adoption and time spent.
  • Processes and Activities for the pieces of work it appears in.
Below that, a chart plots Active users or Time in app per day (toggle in the top right), so you can spot adoption trends, drop-offs after a rollout, or usage spikes. The Processes and Activities tabs list every piece of work the app is part of, with team breakdown, annual hours, runs per year, and users involved. Click any row to open it in Work Explorer and see the full diagram, steps, and runs behind the numbers.

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Common ways to use this page

Find your top tools

Sort by Hours to see where the organization spends the most time. These are the systems worth understanding, integrating with, or automating first.

Spot shadow IT

Scan for apps you didn’t know were in use. Anything with meaningful Users or Hours is worth reviewing with IT and procurement.

Rationalize licenses

Compare Users here against license counts to find over- or under-provisioned tools.

Scope automations

Sort by Processes to find apps that appear across many workflows. Those are the highest-leverage automation targets.

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Why it matters

  • One source of truth for your real software footprint, based on observation instead of a static asset list.
  • A shortcut into Work Explorer: pick an application, see every process that runs through it.
  • Grounded input for rationalization, licensing, and automation decisions, tied back to steps and executions you can open and inspect.

Work Explorer

See how observed applications connect into end-to-end processes.

Opportunities

Turn application and process signals into automation candidates.

Agent Policy

Control when and where the Agent observes application activity.

PII Protection

Review how sensitive data is handled in captured application content.